Information for Carers




Are You a Carer?

There is a wealth of information on the NHS website about carers and caring.
Below are some links into the site that we hope you will find useful.


image of carers direct


image of carers direct

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers: Directing carers to the benefits that can help them in their caring role
  • Benefits for the under-65s: Advice and information on helping the person you look after get the benefits that they are entitled to.
  • Benefits for the over-65s: Advice and information on financial support for older people with a disability or illness.
  • Carer's Assement: How your benefits maybe affected after the death of the person you look after and what happens to their benefits
  • Other benefits: Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Contact Carers Direct

Telephone: 0808 802 0202



Office Hours: Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

image of carers direct


Carers Emergency Alert Card

Delivered in partnership with West Sussex County Council

The scheme was developed because carers were concerned about what would happen to the person they cared for if they were out alone and had an accident.  They wanted something that would give them peace of mind and provide help at any time of the day and night

The scheme is confidential.  Your card will not have any personal details on it, so the identities of you and the person you are caring for are protected.  The only way to identify you is by the reference number on the card.  You do not need to have a Careline unit to be able to join this scheme.

Carer's emergency alert card information