You and Your General Practice

We know that navigating GP services can sometimes feel a bit overwhelming. That’s why we’re sharing a helpful new guide from NHS England called “You and Your General Practice.”

This guide is designed to help you understand what to expect when you contact us, and how to make the most of NHS services. It includes clear, practical advice on:

• What happens when you request an appointment
• Who might help you
• How to access and use online services
• What to do when the practice is closed
• How to share feedback or raise concerns

Written in everyday language, the guide offers simple explanations and useful tips for all NHS patients.

Working Together for Better Care

The NHS works best when we work together. By understanding how your GP practice operates, you can help us support you more effectively. We’re here to help you get the care you need, and we want you to feel confident every step of the way.

Read the full guide on the NHS England website: Find out more about You and Your General Practice